Terms of service

Last updated: May 2026

Welcome to Santola. These Terms of Service ("Terms") govern your use of our website, santolabags.com, and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you have given us consent to allow any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose or violate any applicable laws.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transmission.

3. Product Information and Availability

We make every effort to display our products and descriptions as accurately as possible. However, we do not guarantee that all information is error-free, complete, or current.

Product availability is subject to change without notice.

4. Pricing and Billing

All prices are listed in the currency selected on our website.

We reserve the right to change prices at any time without prior notice.

We may refuse or cancel orders if we suspect fraud, unauthorized transactions, or pricing errors.

5. Order Acceptance

After you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order. We reserve the right to cancel or limit quantities at our discretion.

6. Shipping and Delivery

Delivery times are estimates and are not guaranteed. Santola is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

7. Returns and Refunds

Please review our Return & Refund Policy for information about returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and designs, is the property of Santola and may not be copied or used without prior written permission.

9. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

10. Limitation of Liability

To the fullest extent permitted by law, Santola shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.